Support Coordination
Support Coordination plays a vital role in helping you make the most of your NDIS plan. It is designed to ensure you receive the necessary supports and services to achieve your goals, enhance your independence, and maximize your participation in the community
Offering support across Greater Queensland
The NDIS funds three different levels of support coordination, depending on your needs.
Level 1 – Support Connection
We’ll link you with the right services and support networks, helping you gain confidence, capacity, and understanding of your NDIS plan.
Level 2 – Support Coordination
We help you unravel the complexities of the NDIS, advocate for your needs and preferences, build the skills to manage your supports and increase independence, guide you confidently through your rights, responsibilities, and the NDIS framework.
Specialist Support Coordination
We provide tailored strategies and intensive coordination to connect you with the most appropriate and effective supports, ensuring positive outcomes that enhance your quality of life.
What Do Our Support Coordinators Do?
Person Centred Approach
We listen, empower, and design support around your unique goals.
Communicate
We liaise with the NDIS, service providers, and you to ensure everything runs smoothly.
Budget
We help you make the most of your funding and avoid under or over spending.
NDIS Plan Navigation
We simplify the NDIS system and show you how to maximise your plan.
Coaching
We build your skills and confidence so you can take more control over your supports.
Crisis Management
We plan ahead and support you through unexpected challenges
Coordinate & Connect
From planning to implementation, we connect you with providers and services that fit.
Research
We help find quality supports, housing, activities, or employment opportunities.
NDIS Reporting
We ensure you’re prepared for plan reviews and communicate updates as needed.
Areas of Expertise
The Illuminate Life team are experienced support coordinators offering support to participants with complex needs
Forensic and complex mental health
Complex disabilities, including high medical needs
Criminal justice (transitions from custody or navigating the Justice system)
Transitions (including hospital to SIL/SDA)
LGBTQIA+
Aboriginal and Torres Strait Islander communities
Alcohol and other drugs
Child protection, including out-of-home care and youth justice
Forensic and complex mental health
